For Online Purchase Only:
At Leevans Jewellers we want you to be delighted every time you shop with us. Occasionally though we understand that you may wish to return items. To request a return, email firstname.lastname@example.org to obtain a returns form. All returns must be accompanied with a returns form.
Items can be returned direct to Leevans Jewellers within 14 days from receipt for an exchange or refund. Items must be returned in their original condition, unaltered, un worn, and sent back to us with its original packaging.
Refunds will be subject to the purchase price, carriage charges will not be refunded. When returning an item by post we strongly recommend that you use Royal Mail special delivery to ensure proof of delivery and insurance of goods whilst they are in transit.
Leevans Jewellers cannot accept returns on pierced earrings for health and safety reasons, bespoke items, special orders or items that have been sized. This means that we cannot provide refunds or exchanges on items that have been specially made to order for you, and items that have been altered or personalised.
In the unlikely event that you receive a faulty of incorrect item. Please contact us immediately on 0113 2585714 or email email@example.com and we will rectify the situation.